{"id":2503,"date":"2025-12-12T08:15:55","date_gmt":"2025-12-12T08:15:55","guid":{"rendered":"https:\/\/aitaren.com\/returns-policy\/"},"modified":"2025-12-23T07:46:14","modified_gmt":"2025-12-23T07:46:14","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/aitaren.com\/en\/politica-de-devoluciones\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2503\" class=\"elementor elementor-2503 elementor-1494\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a81919f e-flex e-con-boxed e-con e-parent\" data-id=\"a81919f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcbb498 elementor-widget elementor-widget-heading\" data-id=\"bcbb498\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcd7305 elementor-widget elementor-widget-heading\" data-id=\"fcd7305\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Options<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91e391 elementor-widget elementor-widget-text-editor\" data-id=\"a91e391\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Shipping Zones<\/strong><\/p><ul><li>Currently, Aitaren Upategia only ships to the Iberian Peninsula (excluding the Balearic Islands, the Canary Islands, and Andorra).<\/li><\/ul><p><strong>Delivery Times<\/strong><\/p><ul><li>The average delivery time is 2 to 3 business days from the moment we receive your order. During periods such as Christmas, these times may vary, but we will always inform you in advance. <\/li><\/ul><p><strong>Shipping Costs<\/strong><\/p><p>For orders within Spain, shipping costs are:<\/p><ul><li>\u20ac4.50 if the purchase is under \u20ac75.<\/li><li>\u20ac8 if the purchase is between \u20ac75 and \u20ac150.<\/li><li>\u20ac15 if the purchase is over \u20ac150.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3993765 elementor-widget elementor-widget-heading\" data-id=\"3993765\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-988c43b elementor-widget elementor-widget-text-editor\" data-id=\"988c43b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Our Replacement and Exchange Policy<\/strong><\/p>\n<p>You can request an exchange or replacement of a product by contacting us at <u><a href=\"mailto:info@aitaren.com\">info@aitaren.com<\/a><\/u>. Both the product you are returning and the replacement must meet certain requirements.<\/p>\n<p><strong>Which Products Can I Return?<\/strong><\/p>\n<p>You may return most new, unopened products within 15 days of delivery, provided they have been kept under the conditions required for the type of product purchased, to receive a full refund or a product replacement. Please contact us for specific information at <u><a href=\"mailto:mardu@mardu.es\">mardu@mardu.es<\/a><\/u>.<\/p>\n<p><strong>When Will I Receive the Refund?<\/strong><\/p>\n<p>The return and refund process may take between 2 and 3 weeks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f196887 elementor-widget elementor-widget-heading\" data-id=\"f196887\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment Methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9fadd elementor-widget elementor-widget-text-editor\" data-id=\"ca9fadd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On aitaren.com, you can use the following credit and debit cards as payment methods: Visa, Visa Electron 4B, Euro6000, MasterCard, American Express, Maestro International, as well as bank transfer.<\/p><p> <\/p><p>You will need to enter your card details during the order confirmation process. Your card details are protected at all times thanks to our secure server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be57ec elementor-widget elementor-widget-text-editor\" data-id=\"5be57ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Can\u2019t find the answer you\u2019re looking for?<\/strong><\/p><p style=\"font-weight: 400;\"><strong>Get in touch with us.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Policy Shipping Options Shipping Zones Currently, Aitaren Upategia only ships to the Iberian Peninsula (excluding the Balearic Islands, the Canary Islands, and Andorra). Delivery Times The average delivery time is 2 to 3 business days from the moment we receive your order. During periods such as Christmas, these times may vary, but we will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2503","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns Policy - Aitaren<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aitaren.com\/en\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy - Aitaren\" \/>\n<meta property=\"og:description\" content=\"Returns Policy Shipping Options Shipping Zones Currently, Aitaren Upategia only ships to the Iberian Peninsula (excluding the Balearic Islands, the Canary Islands, and Andorra). 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